Frequently Asked Questions

What is Online Ordering?
What is Offline Ordering
Do I have to have a credit card to order online?
Where does OneMart Deliver?
Is there a fee for delivery
Do I have to be present to receive my groceries?
Can I make changes to my order once I've placed the order?
Can I cancel my order?
How can I contact OneMart?

What is online ordering?
Online ordering allows you to select your items right away. When you hit the submit button, your order is sent to us immediately.
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What is offline ordering?
With offline ordering, you can download the order form, fill it out and email or fax it back to us.
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Do I have to have a credit card to order online?
No. We only bill you on delivery. We do however, require a contact number so we can verify that your order is authentic.
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Where does OneMart deliver?
Everywhere in Tortola.
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Is there a fee for delivery?
No. Delivery is complimentary
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Do I have to be present to receive my groceries?
Yes. It is best when you are there to verify your order.
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Can I make changes to my order once I've placed the order?
Yes, but please call us at least 2 days prior to your arrival at
Phone 284-494-4649 x249.
Cell 284-496-7167, or
Fax 284-494-1012
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Can I cancel my order?
Yes, but please call us at least 2 days prior to your arrival at
Phone 284-494-4649 x249.
Cell 284-496-7167, or
Fax 284-494-1012
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How can I contact OneMart?
Phone 284-494-4649 x249.
cell 284-496-7167, or
fax 284-494-1012
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